We can advise you on ways to develop your business and raise your international profile. Our team provides you with advice on refining your pricing strategy and exploring ancillary revenue opportunities.

Quality assurance

We can provide you with operational support at a fraction of the cost compared to employing your own department. In addition, we will ensure that all aspects of your services are delivered to the highest standards whilst maintaining full regulatory and safety compliance.

You’ll be able to use our services at your own convenience to implement and deliver your quality and audit programmes. Our team is certified to ISO9000-2000 and EU Ops Lead Auditor standards.

We can develop your commitment to quality by assisting you to introduce a quality management system (QMS). Your organization will benefit from a more efficient use of its time and resources together with improved clarity of internal processes and communication.

Safe & Secure

We can review your Triple A security and Dangerous Goods handling procedures and recommend any required changes.

Contracts & Agreements; let us help you with the paperwork

Whilst running a busy operation it can often be difficult to keep an eye on the details. Lanner Aviation can provide you with support to put in place a robust internal contract management system. Never allow a customer agreement to expire or miss an opportunity to review your prices.

• Contractual Terms & Conditions;
  • remuneration
  • settlement
  • liability & indemnity
  • duration & termination
• IATA Standard Ground Handling Agreements (SGHA)
• Internal sign-off procedures; corporate governance & accountability
• Business development strategy
• Pricing strategies and ancillary revenue opportunities
• Competitor analysis and benchmarking
• Customer relationship management
• Aircraft and passenger handling standards
• Customer contract review and administration
• FBO sales